Check our revised paper analyzing how services can use capacity limits to balance infection risk with waiting time, on how these affect customer decisions. The paper uses elections -- specifically the Referendum that took place in Chile on October 2020 -- to show how these ideas were applied in practice.
Mondschein, Susana and Olivares, Marcelo and Ordonez, Fernando Ivan and Schwartz, Daniel and Weintraub, Andres and Aguayo, Cristian and Canessa, Gianpiero and Torres, Ignacio, Logistics of Voting in Pandemic: Balancing waiting time with infection risk (November 15, 2020). Available at SSRN: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3734699
In this work, we analyze the impact of alternative mitigation measures aimed to maintain physical distancing and sanitary conditions in the election during the pandemic, combining behavioral research, process analysis and discrete-event simulation. We have collaborated with Servel, the Chilean Electoral Service, to provide recommendations to the management of voting centers based on our analysis.
Mondschein, Susana and Olivares, Marcelo and Ordonez, Fernando Ivan and Schwartz, Daniel and Weintraub, Andres and Aguayo, Cristian and Canessa, Gianpiero and Torres, Ignacio, Logistics of Voting in Pandemic: Balancing waiting time with infection risk (November 15, 2020). Available at SSRN: https://papers.ssrn.com/sol3/papers.cfm?abstract_id=3734699
In this work, we analyze the impact of alternative mitigation measures aimed to maintain physical distancing and sanitary conditions in the election during the pandemic, combining behavioral research, process analysis and discrete-event simulation. We have collaborated with Servel, the Chilean Electoral Service, to provide recommendations to the management of voting centers based on our analysis.
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