Associate Professor
Industrial Engineering
Universidad de Chile
My research focuses in empirical work in various areas of Operations Management, including Service Operations Management, Supply Chain Management and Retail. In my research I have worked in collaboration with big box retail chains in the U.S. and Latin America, tech firms in te retail industry, a network of U.S. hospitals (Kaiser Permanente), and Chile’s central procurement office (ChileCompra).
I am currently Associate Editor for Management Science and Manufacturing & Service Operations Management. I am also co-director of the Institute of Complex Engineering Systems.
I teach undergraduate and MBA classes in Statistics and Operations Management at the University of Chile. As a visiting professor at Stanford and Columbia I have taught a doctoral course in empirical methods in Management Science. Prior to my current appointment I was Associate Professor at Columbia Business School, teaching MBA, MSc and PhD courses.
I have a PhD in Operations Management and M.A. in Statistics from The Wharton School in 2007. I did my undergraduate in Industrial Engineering at the University of Chile.
